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2025
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🎉 Year in review · December 11, 2025

Zapify Wrap-up 2025

AI that saves time

+230%

new-customer growth

5M+

messages processed

21,000h

team hours saved

4

new markets

Impact

AI did the heavy lifting

More support resolved without human intervention — freeing the team for what matters.

45k+

conversations resolved by AI

83%

of the total fully automated

70%

of manual replies used an AI suggestion

Expansion

Four new markets

Zapify crossed borders in 2025.

🇪🇸 Spain
🇲🇿 Mozambique
🇦🇴 Angola
🇧🇷 Brazil
Product

What we shipped

Automatic translation

Serve in any language without switching teams.

WhatsApp Call API

Smart voice on the channel customers already use.

Smart campaigns

Rich segmentation and conversations, not blasts.

Integrations

Most connected

AI personalisation led the year.

🥇 OpenAIMeta AdsWebhooks & API
Sneak peek 2026

🚀 WhatsApp Groups API

Automated micro-groups — the next step is on its way.

Ready for an AI-powered 2026?

Join the 200+ brands already putting WhatsApp to work.